Privacy Policy

Last Updated: 2026

1. Overview

RepuPulse™ ("we", "our", or "us") provides reputation monitoring and automated sentiment analysis software. This Privacy Policy details how we collect, store, and process personal and business data when you access our platform and services.

2. Information We Collect

• Account Details: Email addresses and hashed credentials required for account authentication and communication.
• Public Business Data: Publicly available business location names, review bodies, star ratings, and review timestamps retrieved via third-party APIs (such as Google Places/Reviews) solely for sentiment classification.
• Billing Data: Payment details are transmitted directly to our PCI-compliant payment processor, Stripe. RepuPulse™ never stores full credit card numbers or security codes on its servers.

3. How Information Is Used

Collected data is used strictly to provide, improve, and secure the RepuPulse™ service—including running sentiment heuristics on incoming public reviews, dispatching negative sentiment alerts (email/SMS/toasts), and maintaining subscription billing records. We do not sell your personal data to third parties.

4. Third-Party Integrations

Our services integrate with third-party providers to deliver core features:

• Stripe: Manages subscription checkout sessions, billing portals, and recurring payments under their independent privacy terms.
• Review Platforms: Public review ingestion complies with public API quotas and fair-use guidelines.

5. Data Security & Retention

We maintain commercially acceptable security procedures to protect user information from unauthorized access, alteration, or disclosure. You may request deletion of your account and associated review data at any time by contacting our support team.

6. Contact Information

For questions regarding this policy, contact us at: privacy@repupulse.com.